Frequently Asked Questions
Clarity & Transparency
Find detailed, highly transparent answers to your most pressing questions about our luxury gold valuation, buybacks, and trading processes.
We purchase all types of gold items, including old and new jewelry, gold coins, gold bars, broken ornaments, and jewelry with stones. We accept gold of various purities, including 24K, 22K, 18K, and lower karats.
Absolutely. We use non-destructive XRF testing, meaning your jewelry remains completely intact and unchanged during evaluation. The entire process is conducted transparently in your presence for complete peace of mind.
We assess your gold using advanced XRF (X-Ray Fluorescence) technology, which accurately measures purity without causing any damage to your jewelry. The valuation is then calculated based on live MCX gold market rates, ensuring a transparent and fair price for your gold.
We offer multiple secure payment methods for your convenience, including instant cash, UPI, NEFT/RTGS bank transfers, and cheque payments, allowing you to choose the option that best suits you.
If your gold is pledged with a bank or finance company, we assist in releasing it by clearing the outstanding loan amount on your behalf. Once the gold is released, we evaluate it based on live market rates and instantly pay you the remaining balance amount.
No, we maintain complete transparency in all transactions. The amount quoted after evaluation is the final amount you receive, with no hidden fees or deductions.
Our evaluation and payment process is designed to be quick and convenient. In most cases, the complete process is completed within 15–30 minutes, ensuring a smooth and hassle-free experience.
Yes, we provide doorstep gold evaluation services for customers with larger quantities of gold. Our trained professionals visit your location to carry out the verification and evaluation process securely. Please contact us to schedule an appointment.
We proudly serve customers across Telangana and Andhra Pradesh, with our headquarters based in Hyderabad. We also offer doorstep services in nearby regions for added convenience.